Your Brand, Authentically Retold.
When a trademark conflict makes a name change necessary, Brand Restory helps you reinvent strategically, preserving the equity you've built, minimizing customer confusion, and positioning your business for what's next.
No matter which letter you're holding, the message is the same: the name you've invested in is being challenged, and you need someone who understands.
A letter demanding you stop using your name because it allegedly conflicts with an existing trademark, often with a firm deadline attached.
This is my letter →An office action denying your trademark application, most often for likelihood of confusion with a registered mark that got there first.
This is my letter →A formal challenge filed against your application at the TTAB by a party claiming your name crosses into theirs.
This is my letter →And sometimes there's no letter at all. Maybe you discovered another company holds superior rights, a conflict surfaced as you expanded into new markets, or someone you trust recommended a change before it becomes a dispute. Seeing it coming doesn't make it easier, but it does give you time to do this thoughtfully.
Whatever form the notice takes, it's written to feel like an ending.We exist to make it a beginning.
The trust, the customers, the reputation, none of that belongs to the notice. Brand Restory exists for one situation: the business that has to change its name and refuses to lose what that name has earned. Our work is carrying that equity into the next chapter.
The work goes deeper than a new logo. We rebuild your strategy, messaging, and identity around the new name, so the audience you've already earned finds everything they trusted waiting for them on the other side.
We bring more than fifteen years in customer experience, including brand and marketing experience for a Fortune 500 company inside a regulated industry, where every word is weighed and precision isn't optional. That discipline, applied with clarity and care, is what your rebrand deserves.
Start the Conversation"The glory of this latter house shall be greater than of the former… and in this place will I give peace."
The rebuild doesn't just replace what was lost, it exceeds it. And it ends where every rebrand should: in peace.
Every engagement follows the same path, beginning with a diagnosis, not a guess.
Determine what changes and what remains.
A strategic assessment designed for businesses facing a trademark-driven rebrand. We evaluate the business, brand equity, messaging, positioning, and customer perception to identify:
"Is this simply a name change, or does this opportunity call for a larger transformation?"
Book My AuditNew Name. Same Foundation.
For businesses that must change their name but want to preserve the brand they've already built. The name changes; the essence stays.
Outcome: Change the name. Preserve the brand.
Choose the Revise PathNew Name. New Chapter.
For businesses that view a required name change as the opportunity to reposition, reinvent, or transform. The name changes, and the brand rises with it.
Outcome: Change the name. Reimagine the brand.
Choose the Rewrite PathIntroduce the next chapter with confidence.
A structured rollout that moves customers, partners, employees, and marketing assets from the old brand to the new: rebrand announcement, founder message, customer communications, FAQs, and partner and vendor notices. One consistent story behind the transition.
Five quick questions to see where your rebrand is leaning. We'll talk through the rest together on your consultation.
This gives you a starting direction, The Brand Audit™ makes the call.
You handle the dispute strategy. But when the client asks "so what do we call ourselves now?", that's the gap Brand Restory fills. Refer the moment the legal strategy is set; every deliverable is structured to hand off cleanly back to counsel.
Partner With UsThis disclaimer appears in every proposal and deliverable. We know exactly where our lane ends, which is precisely why you can refer clients into it with confidence.
Every rebrand here begins with a complimentary consultation. Share your details below and we'll reach out within 1–2 business days to schedule it. On that call we'll talk through your situation, and if it's a fit, your next step is The Brand Audit™: the strategic assessment that determines what stays, what changes, and which path your rebrand should take.
We respond within 1–2 business days. No spam, ever.
Yes, truly, and there's no catch. If you've received a cease & desist or a refusal, you've probably already had a stressful week, and the last thing you need is a sales pitch disguised as a conversation. The consultation exists so you can tell us what happened, ask anything you want, and hear honestly whether we can help.
Nothing is billed, nothing is owed, and nothing moves forward unless you decide it should. Paid work begins only if and when you choose The Brand Audit™ as your next step. If the call ends with you simply feeling clearer about your options, that's a good outcome for both of us.
Think of the consultation as the conversation before the work, and the Audit as the first real piece of the work. On the consultation, we listen to your story, help you understand what the notice does and doesn't mean for your brand, and figure out together whether we're the right team for your next chapter. It costs nothing and commits you to nothing.
The Brand Audit™ is where the strategy begins. We dig into what your name has actually earned: the recognition, the relationships, the customer trust, and we map what should be preserved, what can change, and whether your path is a Revise or a Rewrite. You walk away with a written summary and a clear recommendation that's yours to keep, whether or not we continue together.
No, and we're intentional about that line. Brand Restory, LLC is a branding and strategy agency. Your attorney fights the legal battle; we take care of what your business is called next and how your customers hear about it. Nothing we provide is legal advice, legal clearance, or legal representation.
That separation is actually good news for you. It means your attorney and your brand team each stay in their lane and do their best work, and every deliverable we create is structured to hand cleanly to your counsel for legal review. Two specialists, one story.
We strongly recommend it, because it protects you. A trademark dispute has real legal consequences, and decisions like how to respond to a notice, whether to negotiate, and whether a new name is legally clear to adopt belong with a qualified trademark attorney. We don't provide attorney referrals, so choosing counsel is yours to do, and it's worth doing early.
Once your attorney sets the legal strategy, we slide in alongside them. Candidate names arrive ready for their clearance review, timelines respect your legal deadlines, and nothing we recommend asks you to skip the legal review your business deserves.
Pricing is discussed during your complimentary consultation and is based on the complexity of your situation. Trademark-driven rebrands don't come in one size: a business renaming quickly under a cease & desist deadline, a brand regrouping after a USPTO refusal, and a company untangling years of equity, signage, and customer relationships from a conflicted name are very different projects, and your investment should reflect your situation, not an average.
What we can promise up front: every engagement is a transparent flat fee, quoted in writing before any work begins. No hourly meters running while you think, and no surprise invoices at the end. You'll know the full investment before you commit to anything.
No. All services are paid in full before work is scheduled or begins, and we hold that line for a reason. As a boutique agency, we value our clients' time and want to ensure they're given the attention and care they deserve during this stressful season, so we purposely take on a limited number of rebrands at a time. When your project is on our calendar, that time is reserved entirely for you.
Full payment up front keeps that calendar honest. It means every client in production has our complete commitment, and no one's project stalls behind an unpaid invoice. You'll find the full details in our Terms of Service, with no fine print surprises.
No, and please be cautious of anyone who says they can. Registration decisions belong to the USPTO, and legal clearance belongs to your trademark attorney. Anyone guaranteeing either one is selling you certainty they don't own, and after everything you've been through, you deserve honesty more than promises.
What we do promise is a thoughtful, defensible starting point: names that are researched, screened against the conflict that brought you here, and delivered ready for your attorney's clearance review. We do the strategic work so the legal work has something strong to stand on.
Yes, and honestly, "not sure" is where most of our best conversations start. Maybe the letter just arrived and you're still processing it. Maybe your attorney mentioned a name change might be coming and you want to understand what that would actually involve. Maybe you found a conflict yourself and you're weighing your options quietly.
Wherever you are, a complimentary consultation costs you nothing and can bring real clarity, even if the honest answer is that you don't need us yet. A thoughtful rebrand isn't the end of your story, and neither is asking questions about one.
Effective Date: July 20, 2026 · Last Updated: July 23, 2026
These Terms of Service ("Terms") govern your access to and use of the Brand Restory website and any services provided by Brand Restory, LLC, a Florida Limited Liability Company ("Brand Restory," "we," "our," or "us").
By accessing our website, submitting information through our website, purchasing services, or otherwise engaging Brand Restory, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Brand Restory, LLC is a virtual rebranding agency specializing in helping businesses strategically reinvent their brands when trademark conflicts, cease-and-desist letters, legal concerns, or other brand-protection issues require a business to rename, reposition, or transition its brand.
Our services may include, but are not limited to:
Nothing on this website constitutes an offer or obligation to perform services. Brand Restory shall not be required to begin or provide any service unless the engagement has been accepted by Brand Restory, the applicable written agreement has been completed, and all required fees have been paid in full and successfully received.
Brand Restory is not a law firm and does not provide legal services.
Our recommendations may be informed by branding strategy, publicly available trademark information, and industry best practices. However, our recommendations are not legal opinions and must not be relied upon as legal advice.
Brand Restory does not:
Clients are solely responsible for consulting a qualified trademark attorney before selecting, adopting, using, applying to register, or registering any business name, trademark, slogan, logo, or other intellectual property.
Your use of our website or services does not create an attorney-client relationship.
Descriptions of services on this website, including but not limited to The Brand Audit™, The Brand Revise™, The Brand Rewrite™, and The Brand Reveal™, are provided solely for informational purposes.
The specific scope of work, pricing, deliverables, revision allowances, project timeline, ownership rights, and other engagement terms shall be governed by the applicable written proposal, estimate, invoice, Statement of Work, or service agreement issued or accepted by Brand Restory.
Unless Brand Restory expressly agrees otherwise in a separate written agreement signed by an authorized representative:
Payment alone does not require Brand Restory to accept an engagement. Brand Restory retains the right to decline or cancel a proposed engagement before services begin. If Brand Restory declines an engagement before performing any services, any applicable refund shall be handled in accordance with the written agreement and applicable law.
If any conflict exists between these Terms and a signed client agreement, the signed client agreement shall control.
The online assessment available through this website is intended solely to provide a general recommendation regarding which Brand Restory service may best suit your circumstances.
Assessment results are informational only and do not constitute professional, strategic, financial, or legal advice.
Completion of the assessment does not create a client relationship, guarantee acceptance of an engagement, reserve a project date, or obligate Brand Restory to provide services.
A client relationship begins only after Brand Restory accepts the engagement, the required written documentation is completed, and full payment has been successfully received.
Successful branding engagements require timely and meaningful collaboration between Brand Restory and the client.
Clients agree to:
Brand Restory shall not be responsible for delays, increased costs, missed deadlines, lost opportunities, or diminished project outcomes resulting from:
To ensure efficient scheduling and fair allocation of production resources, Brand Restory reserves the right to designate projects as inactive, suspend projects, or terminate engagements when required client participation is not received.
Unless otherwise agreed in writing:
Upon suspension or termination resulting from client inactivity:
Full payment of the original project fee does not require Brand Restory to keep a project open indefinitely when the client fails to participate, respond, provide required materials, or make required decisions.
Reinstatement of a suspended or terminated project is solely at Brand Restory's discretion. Reinstatement may require:
No reinstatement work shall begin until all applicable reinstatement fees and other required charges have been paid in full and successfully received.
Unless otherwise expressly agreed in a written agreement signed by an authorized representative of Brand Restory:
All fees must be paid in full before Brand Restory schedules, initiates, performs, or renders any service.
This requirement applies to all services, including but not limited to:
Brand Restory shall have no obligation to begin work based on:
A consultation, project date, production period, or delivery timeline is not reserved until:
Any proposed start date or delivery date communicated before these requirements are satisfied is tentative and may be reassigned.
Payment in full does not mean that services begin immediately unless an immediate start date is expressly confirmed in writing. Projects are scheduled according to Brand Restory's availability and the timeline stated in the applicable agreement.
Brand Restory does not generally accept deposits, retainers, installments, deferred-payment arrangements, or partial-payment plans.
Any exception must be expressly stated in a separate written agreement signed by an authorized representative of Brand Restory. Acceptance of a partial payment on one occasion does not obligate Brand Restory to accept partial payments in the future and does not waive the full-payment requirement for any other service.
Requests that exceed the agreed scope may require a written change order, supplemental proposal, revised invoice, or new service agreement.
All fees associated with additional services, expanded scope, additional revisions, rush requests, or restarted projects must be paid in full before the additional work is scheduled or performed.
Brand Restory is not required to continue working on the original project while an additional scope request is being evaluated or while an additional invoice remains unpaid.
If a payment is declined, reversed, charged back, disputed, returned, or otherwise invalidated:
Initiating a payment dispute or chargeback does not constitute a valid cancellation request and does not eliminate the client's obligations under these Terms or the applicable agreement.
Branding, strategy, consulting, research, naming, messaging, and creative services are customized professional services. Payments compensate Brand Restory not only for completed deliverables, but also for reserved production time, strategic preparation, research, intellectual effort, professional availability, and opportunities Brand Restory may decline in order to serve the client.
Except where otherwise expressly stated in a signed agreement or required by applicable law, all payments are non-refundable once:
No refunds shall be issued for:
If Brand Restory terminates an engagement before any services have been performed and before production resources have been allocated, Brand Restory may issue a refund as provided in the applicable written agreement and required by law.
All website content, including but not limited to:
is the exclusive property of Brand Restory, LLC unless otherwise stated and is protected by applicable intellectual-property laws.
No website content may be copied, reproduced, modified, distributed, displayed, published, sold, licensed, or commercially exploited without Brand Restory's prior written consent.
Ownership and licensing rights for client deliverables shall be governed by the applicable written client agreement.
Unless expressly provided otherwise in a signed agreement:
Brand Restory retains ownership of all proprietary methodologies, systems, templates, frameworks, workflows, know-how, research methods, and processes developed or used during an engagement unless expressly assigned in writing.
Branding, trademark, and business matters involve numerous variables outside Brand Restory's control.
Accordingly, Brand Restory makes no representation, warranty, or guarantee regarding:
Clients acknowledge that all branding decisions involve business and legal risk. Payment for Brand Restory's services is payment for the professional services, strategy, research, time, and deliverables described in the applicable agreement, not for any guaranteed result.
A client's failure to achieve a desired legal, commercial, financial, or branding outcome shall not entitle the client to a refund.
To the fullest extent permitted by applicable law, Brand Restory shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages arising from or relating to:
To the fullest extent permitted by law, Brand Restory's maximum aggregate liability for any claim shall not exceed the total amount actually paid by the client for the specific services directly giving rise to the claim.
The existence of more than one claim shall not increase this limitation.
Some jurisdictions do not permit certain exclusions or limitations of liability. Where prohibited by law, the affected portions of this section shall apply only to the maximum extent permitted.
Clients agree to indemnify, defend, and hold harmless Brand Restory, LLC, its members, managers, officers, employees, contractors, affiliates, successors, and assigns from and against any claims, demands, damages, liabilities, judgments, settlements, losses, expenses, or reasonable attorneys' fees arising out of or relating to:
These Terms, and any dispute, claim, controversy, or cause of action arising out of or relating to these Terms, your use of our website, or any services provided by Brand Restory, LLC, shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
The parties agree that any legal action or proceeding arising from or relating to these Terms or the services provided by Brand Restory shall be brought exclusively in the appropriate state or federal courts located within the State of Florida.
Each party irrevocably submits to the personal jurisdiction of those courts and waives any objection based on lack of personal jurisdiction, improper venue, or forum non conveniens.
To the extent permitted by law, the parties agree to attempt in good faith to resolve any dispute through informal written discussions before initiating litigation.
Nothing in this section shall prevent either party from seeking temporary or emergency injunctive relief or other equitable remedies to protect intellectual-property rights, confidential information, payment rights, or other legal interests.
If a legal proceeding is initiated to enforce these Terms, the prevailing party shall be entitled to recover its reasonable attorneys' fees, court costs, and litigation expenses to the extent permitted by applicable law.
Brand Restory shall not be liable for any delay, interruption, or failure to perform its obligations under these Terms or any client engagement when such delay or failure results from circumstances beyond its reasonable control.
Force majeure events include, but are not limited to:
During a force majeure event, applicable project timelines and delivery deadlines shall be extended for a commercially reasonable period based on the duration and impact of the delay.
Brand Restory will use commercially reasonable efforts to resume performance as soon as practicable.
If a force majeure event materially prevents completion of an engagement for an extended period, Brand Restory may suspend or terminate the affected services upon written notice to the client.
Fees attributable to services performed, research completed, resources allocated, or production time reserved before the suspension or termination shall remain earned and non-refundable except where otherwise required by law.
Brand Restory reserves the right to modify, revise, update, or replace these Terms at any time in its sole discretion to reflect changes in applicable law, business operations, technology, payment practices, or the services we provide.
Updated Terms become effective upon posting to this website unless another effective date is expressly stated.
The "Effective Date" or "Last Updated" date displayed at the beginning of these Terms reflects the most recent revision.
Your continued access to or use of this website following the effective date of revised Terms constitutes your acceptance of those revisions.
Material changes shall not automatically modify the terms of an existing signed client agreement unless both parties expressly agree in writing.
Clients are encouraged to review these Terms periodically.
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be interpreted and enforced to the maximum extent permitted by law so as to most closely reflect the original intent of the parties.
The invalidity or unenforceability of any individual provision shall not affect the validity or enforceability of the remaining provisions, all of which shall continue in full force and effect.
If necessary, the invalid provision shall be modified or reformed only to the extent required to render it enforceable while preserving its original purpose as closely as possible.
No waiver by Brand Restory of any provision, right, remedy, payment requirement, or obligation under these Terms shall be effective unless made expressly in writing and signed by an authorized representative of Brand Restory.
The failure or delay by Brand Restory to exercise or enforce any right or provision shall not constitute a waiver of that right or provision.
Acceptance of a late, partial, or alternative payment on one occasion shall not waive Brand Restory's right to require full advance payment for that engagement or any future engagement.
No single or partial exercise of any right shall preclude any future exercise of that right or any other right available under these Terms or applicable law.
A waiver of one breach or default shall not constitute a waiver of any subsequent breach or default.
All rights and remedies available under these Terms are cumulative and in addition to any rights or remedies available under applicable law.
These Terms, together with any applicable proposal, estimate, invoice, Statement of Work, service agreement, change order, or other written agreement executed between Brand Restory and the client, constitute the entire agreement between the parties concerning the subject matter addressed herein.
These Terms supersede all prior or contemporaneous communications, discussions, negotiations, understandings, representations, or agreements, whether oral, written, electronic, or otherwise, relating to the same subject matter.
No verbal statement, marketing material, website content, social-media content, email correspondence, text message, or informal communication shall modify these Terms or any signed client agreement unless expressly incorporated into a written amendment signed by both parties.
No employee, contractor, collaborator, or representative of Brand Restory has authority to waive the full-payment requirement or approve a payment plan unless that authority and exception are confirmed in a written agreement signed by an authorized representative of Brand Restory.
Brand Restory, LLC
A Florida Limited Liability Company
Email: hello@brandrestory.com
Notice of Acceptance of These Terms: By accessing or using this website, submitting information through this website, or engaging the services of Brand Restory, LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms govern your use of this website and apply to all visitors, users, and clients unless superseded by a separately executed written agreement. Where a signed client agreement exists, those additional terms govern the specific client engagement, while these Terms continue to apply to your use of this website unless expressly stated otherwise.
Effective Date: July 20, 2026 · Last Updated: July 20, 2026
Brand Restory, LLC ("Brand Restory," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through our website, communications, and professional services. It also describes your rights and choices regarding your personal information.
By accessing or using our website, submitting information through our website, or engaging our services, you acknowledge that you have read and understand this Privacy Policy.
Brand Restory, LLC is a Florida Limited Liability Company specializing in strategic rebranding services for businesses navigating trademark conflicts, cease-and-desist letters, legal concerns, brand repositioning, and related branding challenges.
Our mission is to help businesses preserve brand equity, minimize customer confusion, and confidently transition into a stronger, legally sustainable brand identity.
We collect information that you voluntarily provide, information collected automatically when you use our website, and information necessary to provide our professional services.
Depending on how you interact with us, we may collect:
You are under no obligation to provide personal information; however, certain information may be necessary for us to respond to your inquiry or provide requested services.
Our online assessment is designed to operate primarily within your web browser.
Assessment responses are not automatically stored on our servers. Your responses are shared with Brand Restory only if you voluntarily submit them through the pre-filled consultation email or another communication method.
If you engage Brand Restory as a client, we may collect additional information reasonably necessary to perform our services, including:
When you visit our website, certain technical information may be collected automatically, including:
This information helps us maintain website security, improve website performance, understand visitor behavior, and enhance the overall user experience.
Brand Restory may use your information to:
We use personal information only for legitimate business purposes consistent with this Privacy Policy.
Our website may use cookies, pixels, analytics services, or similar technologies to:
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
Brand Restory does not sell, rent, or trade your personal information.
We may disclose information only when reasonably necessary to operate our business or when required by applicable law.
Examples include sharing information with:
If your engagement requires collaboration with your trademark attorney or another professional advisor, we will share project materials only with your authorization or at your direction.
We may also disclose information when necessary to:
Many of our clients provide sensitive business information, including branding strategies, marketing plans, intellectual property materials, trademark-related documents, customer communications, and other proprietary information.
Brand Restory treats this information with reasonable care and uses it solely for the purpose of providing the requested services.
However, because Brand Restory is not a law firm, communications with Brand Restory are not protected by attorney-client privilege or any similar legal privilege. Clients are encouraged to consult their own legal counsel regarding confidential legal matters or communications requiring privileged treatment.
Brand Restory retains personal information only for as long as reasonably necessary to:
When information is no longer required, we will securely delete, destroy, or anonymize it in accordance with our internal record retention practices.
Depending on your jurisdiction, you may have certain rights regarding your personal information.
These rights may include the ability to:
Before fulfilling certain requests, we may verify your identity to help protect your personal information.
To exercise your privacy rights, please contact us using the information provided below.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable law, California residents may have the right to:
Brand Restory does not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
California residents may submit privacy requests using the contact information listed below.
Brand Restory maintains commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
While we strive to protect your information using industry-standard security practices, no method of electronic transmission over the Internet or electronic storage is completely secure.
Accordingly, we cannot guarantee absolute security and encourage users to exercise appropriate caution when transmitting sensitive information electronically.
Brand Restory's website and services are intended exclusively for business owners, business representatives, and individuals who are at least eighteen (18) years of age.
We do not knowingly collect, solicit, or maintain personal information from individuals under the age of eighteen (18). If you are under the age of eighteen, you may not use this website, submit personal information through our website, request consultations, or engage our services.
If we become aware that we have inadvertently collected personal information from an individual under the age of eighteen, we will take commercially reasonable steps to promptly delete that information from our records, unless retention is required by applicable law.
If you believe that a minor under the age of eighteen has provided us with personal information, please contact us immediately at hello@brandrestory.com so that we may investigate and, if appropriate, remove the information.
Our website may contain links to third-party websites or services that are not owned or controlled by Brand Restory.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites before providing personal information.
Brand Restory reserves the right to modify, revise, or update this Privacy Policy at any time to reflect changes in our business practices, legal obligations, technology, or the services we provide.
Updated versions of this Privacy Policy become effective immediately upon posting to this website unless another effective date is expressly stated.
The "Effective Date" or "Last Updated" date displayed at the top of this Privacy Policy reflects the most recent revision.
Your continued use of this website after any revisions become effective constitutes your acknowledgment of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and safeguard your information.
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or would like to submit a privacy-related request, please contact:
Brand Restory, LLC
A Florida Limited Liability Company
Email: hello@brandrestory.com
Last Reviewed: July 20, 2026
Brand Restory, LLC ("Brand Restory," "we," "our," or "us") is committed to providing a website that is accessible and usable for all visitors, including individuals with disabilities.
We believe every person should be able to access information about our services, communicate with our team, and interact with our website with dignity, independence, and confidence.
To support this commitment, we strive to design, develop, and maintain our website in accordance with recognized accessibility best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).
While accessibility is an ongoing effort rather than a one-time achievement, we continually evaluate and improve our website to promote an inclusive experience for all users.
Brand Restory is committed to making reasonable efforts to ensure that our website remains accessible to the broadest possible audience, regardless of technology or ability.
As part of this commitment, we regularly review website functionality and make improvements as technology, accessibility standards, and user needs evolve.
Our website has been designed with accessibility in mind and currently includes features such as:
Accessibility is an ongoing process.
Although we strive to provide a website that is accessible to all users, some content or features may not yet achieve the desired level of accessibility or compatibility with every browser, device, or assistive technology.
As accessibility standards evolve and new technologies emerge, Brand Restory remains committed to identifying opportunities for improvement and implementing reasonable enhancements over time.
Our website may contain links to, integrations with, or embedded content provided by third-party websites, applications, scheduling platforms, payment processors, videos, maps, or other external services.
Because these third-party services are developed and maintained independently, Brand Restory cannot control or guarantee the accessibility of content or functionality provided by third parties.
We encourage users to review the accessibility information provided by those third-party providers when available.
We welcome feedback regarding the accessibility of our website.
If you encounter difficulty accessing any portion of our website, experience compatibility issues with assistive technology, or require information or services in an alternative format, we encourage you to contact us.
When contacting us, please include:
We will make commercially reasonable efforts to investigate reported accessibility issues and provide an appropriate response or accommodation whenever reasonably practicable.
Our goal is to acknowledge accessibility inquiries within two (2) business days, although response times may vary depending on the complexity of the request.
Brand Restory periodically reviews this website to identify opportunities for accessibility improvements.
Because web accessibility standards, assistive technologies, browsers, and digital platforms continue to evolve, accessibility compliance is an ongoing process rather than a one-time certification.
Nothing in this Accessibility Statement shall be construed as a representation or warranty that every portion of this website will be fully accessible at all times or compatible with every device, browser, operating system, or assistive technology.
Brand Restory may revise this Accessibility Statement periodically to reflect improvements to our website, changes in accessibility standards, technological developments, or applicable legal requirements.
The "Last Reviewed" date displayed at the top of this page reflects the most recent review of this statement.
If you have questions about this Accessibility Statement or would like to request accessibility assistance, please contact:
Brand Restory, LLC
A Florida Limited Liability Company
Email: hello@brandrestory.com